Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17497 |
| Brand Name: | Abbott Molecular RealTime application software |
| Model: | Assay List Numbers: 2G28, 1L31, 2G34, 4J86, 2G31 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Abbott Diagnostics Division Ground Floor, Building D 4 Pacific Rise Mt Wellington AUCKLAND 1640 |
| Contact Information: | 0800 656 233 |
| Manufacturer: | Abbott Molecular Inc |
| Issue: | Abbott Molecular have identified an incompatibility between older versions of the RealTime application software and the newer versions 6.0 and 7.0 of the instrument software which will result in Error Code 9000. |
| Recall action type: | Recall |
| Recall action: | Product to be destroyed |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/10/2014 |
