Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:17437
Brand Name:Siemens Artis zee and Artis zeego X-Ray systems with A100 generator
Model:
Affected:
Software version:Versions VC14 and VC21
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:The so-called "Small Focus" of a 3 focal spot x-ray tube may sporadically fail and under certain circumstances further radiation release won't be possible. In this case, the two remaining focal spots ("Large Focus" and "Micro Focus") however, will still be operational without any restriction. This is a sporadic but not a systematic failure.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:26/9/2014
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