Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17325 |
| Brand Name: | Philips Pinnacle Radiation Treatment Planning System |
| Model: | |
| Affected: | |
| Software version: | 9.0, 9.2, 9,4 and 9.5 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Radiation Oncology Systems |
| Issue: | The issue occurs under certain specific conditions where the user modifies a contour in a density-overridden ROl (region of interest with density set to a specific value) in a computed plan. Dose is subsequently invalidated and the user may recompute the dose. In this case, the density can be replaced by the CT number from the CT to density table when recomputed resulting in an incorrect dose, and the Monitor Units (MU) may then be much higher than originally planned. The user may continue, and save the plan with incorrect dose. When the plan is reopened, the density is reported as the correct value but the dose remains incorrect based on the prior incorrect value for density. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/9/2014 |
