Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17324 |
| Brand Name: | Philips IntelliSpace Portal Diagnostic Imaging System |
| Model: | |
| Affected: | |
| Software version: | Version 5 & 6 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has identified several software issues with this system which could lead to misdiagnosis. 1. When reopening a bookmark generated from processing a MUGA scan the ejection fraction displayed may be different to the originally displayed value 2. A patient study may be presented to the revieweing physician with the incorrect patient data 3. While using the NM View application an arrow annotation added to a display moves away from its original position if the viewer is subsequently maximised or if the image is zoomed in or out 4. While displaying PET images within CT Viewer, the SUV results displayed may be calculated with an SUV method different from the one specified in system preferences. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/9/2014 |
