Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:17300
Brand Name:Philips mobileDiagnost wDR Digital X Ray System
Model:
Affected:All units
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:If the system drives over insulated flooring or carpeting and then over an uninsulated, electrically grounded section, an electrostatic discharge can cause the system's Digital Motion Control (DMC) board to malfunction, resulting in unintended movement of the system, e.g., an increase in speed or a change of direction.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:5/9/2014
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