Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17290 |
| Brand Name: | Philips IntelliSpace PACS 4.4 |
| Model: | |
| Affected: | |
| Software version: | Ver 4.4 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Healthcare Informatics Inc |
| Issue: | A problem has been detected in the Philips IntelliSpace PACS 4.4 software that, if it were to occur, could pose a risk for patients. Although the data is correct in IntelliSpace PACS, any changes to data may not be updated before Auto Export. If diagnosis is performed utilizing exported data on a 3rd party device the user may not be aware of any unchanged patient. If this were to occur diagnosis may be based on an incomplete set of images, or images that are associated with the wrong patient |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 3/9/2014 |
