Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:17217
Brand Name:Siemens CentraLink Data Management System
Model:multiple material numbers
Affected:
Software version:below V14.0.4
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has identified a task scheduler issue with the CentralLink Data Management System (version 14). The issue may cause the software to stop executing commands, including uploading validated results to the LIS. The issue is related to an internal software timer that overflows after 24 days. Automated rules triggered by task schedulers or by actions in the CentralLink user interface may also be affected. As each customer configuration is unique, in addition to the delay in uploading of validated results, the specific consequences of discontinued command execution will vary.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Healthcare Professional
Date Commenced:21/8/2014
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