Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 17044 |
| Brand Name: | Philips Ultrasound QLAB |
| Model: | 453561704771 and 45356182801 |
| Affected: | |
| Software version: | 10.0 amd 10.1 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Ultrasound LLC |
| Issue: | Manufacturer advise of a problem with the Philips Ultrasound QLAB that could result in the erroneous caculation of Ejection Fraction (EF) from the results of using a2DQ and aCMQ patient exams.This miscalculation can only occur in QLAB versions 10.0 and 10.1 on a PACS or with Thiurd Party PACS integration. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 28/7/2014 |
