Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16975
Brand Name:Siemens Artis zee and Artis zeego X-Ray Systems
Model:
Affected:
Software version:Version VC21B
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:Under certain circumstances the release of radiation can become blocked unnecessarily. This situation comes about after the system has booted up, and after an error with the Large Display occurs that causes the
system to block the release of radiation. The radiation block remains even if the error that triggered the block was a temporary one and has been cleared.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:10/7/2014
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