Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16876
Brand Name:Philips Intellivue MX40 Electrocardiography Monitoring System
Model:
Affected:
Software version:B.00.x or B.01.x
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:IntelliVue MX40 is set in monitor mode with the Philips IntelliVue Infirmation Centre iX when using the Pause Alarms feature in the non-default configuration. The Alarms Paused condition remains indefinitely unless alarming is manually restarted by deselecting the Pause Alarm button at the MX40 or at the PIIC iX.
There is potential for the Alarms Paused banner to go unnoticed and an alarm condition will not be audibly heard potentially resulting in a delay of treatment.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:23/6/2014
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