Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16773
Brand Name:Siemens RapidPoint 500 Measurement Cartridge Lactate
Model:Part Numbers: 10491447, 10491448, 10491449, 10844813
Affected:Manufactured between 11-Dec-2013 and 7-May-2014
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:Siemens Healthcare Diagnostics has received several reports from customers of one or more electrolyte parameters (e.g., Na+, Ca++, K+, Cl-) reporting a "-----?" error code when AQC, QC, or CVM is run on the RAPIDPoint 500 blood gas analyzer.
When exhibited, the issue is usually seen during Level 1 QC /AQC, Level 1 CVM, and sometimes Level 2 CVM testing. This issue has also been observed on a small number of patient samples.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/6/2014
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