Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16771
Brand Name:Elekta MOSAIQ with Evaluate
Model:
Affected:
Software version:MOSAIQ version 2.50, released builds 2.50.04D5 and higher
Recalling Organisation:Elekta Pty Limited - New Zealand Branch
Suite 302, Geyser Building, 100 Parnell Road
Parnell
AUCKLAND 1052
Contact Information:0273-544-793
Manufacturer:Impac Medical Systems Inc
Issue:MOSAIQ does not re-calculate the agent volume when the user changes the ordering dose (to other than what was calculated) prior to saving the order. Incorrect agent volume information is displayed in the Dispensing Detail widget.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/6/2014
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