Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16733
Brand Name:Philips MobileDiagnost wDR Mobile Digital X Ray System
Model:
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems DMC GmbH
Issue:Under very specific error conditions the system executes an unintended exposure:
* the hand switch is erroneously stuck in pressed position, while the system is switched off,
* the system is powered up with the hand switch in that erroneous condition,
* the user logs in, selects a patient for examination, gets a green ready light in,
* the examination context, if the tube arm is then moved out of the zero position, the system is doing an exposure.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:19/5/2014
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