Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16720 |
| Brand Name: | Elekta MOSAIQ with Evaluate |
| Model: | |
| Affected: | |
| Software version: | Versions 1.40 through 2.50, inclusive |
| Recalling Organisation: | Elekta Pty Limited - New Zealand Branch Suite 302, Geyser Building, 100 Parnell Road Parnell AUCKLAND 1052 |
| Contact Information: | 0273-544-793 |
| Manufacturer: | Impac Medical Systems Inc |
| Issue: | When using Couch Move Assistant (CMA), if the user hovers the mouse pointer exactly above the Direction dropdowns and then uses the mouse thumbwheel or touchpad scroll bar, the Direction selection might change when the intention was only to move the mouse pointer to a different area of the screen. Likewise, if the user hovers the mouse pointer exactly above the Site dropdown and uses the mouse thumbwheel or touchpad scroll bar, the Site could change and the Direction and Offset will change depending on the Site selected. An inadvertent change can also occur if either the Direction or Site dropdown is selected, the mouse pointer is anywhere on the dialog, and the mouse thumbwheel or touchpad scroll bar is used |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 19/5/2014 |
