Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16634 |
| Brand Name: | Fujifilm Synapse CV Cardio Software |
| Model: | |
| Affected: | |
| Software version: | Version 4.0.8 |
| Recalling Organisation: | Fujifilm NZ Limited 2c William Pickering Drive Albany Auckland |
| Contact Information: | 0800 242 646 |
| Manufacturer: | Fujifilm Medical Systems USA Inc |
| Issue: | The "Switch User" feature is an option in Windows 7 that allows another user to open a new session with his user account without requiring the previous user to log out of the existing session. It has been discovered that running the same Synapse CV Client application under more than one Windows user account simultaneously may cause outbound HL7 reports with incorrect data to be sent to the EMR. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/5/2014 |
