Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16603
Brand Name:Philips Brilliance CT, Ingenuity CT, Ingenuity Core, Ingenuity Core 128, Ingenuity Flex, MX8000 Dual
Model:
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:Philips have found if the service latch is not properly secured during servicing of the device, the table top's subframe becomes free floating causing unintended, horizontal motion.
To date, there have been no reported injuries or deaths resulting from this issue.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:30/4/2014
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