Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16562 |
| Brand Name: | Philips MDC PACS Release R2.x and Intellispace PACS DCX R3.x |
| Model: | |
| Affected: | |
| Software version: | all versions |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Healthcare Informatics Inc |
| Issue: | Manufacturer has identified a software defect that results in incorrect display of absolute values when measuing pixel density and statistics for Region of Interest. This issue occurs when Enhanced MR and Enhanced CT images are sent to the PACS with modality LUT (Look Up Tables) as defined in the DICOM functional group. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 22/4/2014 |





