Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16526 |
| Brand Name: | Philips Ingenuity Core128 CT System |
| Model: | |
| Affected: | |
| Software version: | Version 3.5.5 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | An issue has been found with the Ingenuity Core128 system with software version 3.5.5. If additional acquisitions/scans are requested prior to completion of the current reconstructions, not all planned images from the current reconstruction are displayed to the user. Users may not be aware the information is not lost, as the raw data can be reconstructed off-line displaying all requested reconstructions. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/4/2014 |
