Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16518 |
| Brand Name: | Philips HeartStart XL+ Defibrillator/Monitor |
| Model: | Model number: 861290 |
| Affected: | |
| Software version: | Units upgraded to B.00.01 software, or manufactured by Philips between December, 2013 and February, 2014 |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | A software communication failure on the HeartStart XL+ that occurs during an automated ready-for-use test or at turn-on may lock the user out of clinical mode, which may delay therapy |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 10/4/2014 |
