Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16463
Brand Name:Philips EPIQ 7 Ultrasound System
Model:EPIQ 7
Affected:
Software version:Software versions below 1.1.2
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Ultrasound LLC
Issue:Manufacturer has detected a problem in the EPIQ 7 Ultrasound Systems where it will report incorrect Dopper velocities if using High Pulse Repetition Frequency (HPRF) with multile sample volume gates. To avoid this problem manufacturer has advised that HPRF in PW Dopple rMode not to be used until the sytem has had a software upgrade.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/3/2014
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