Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16396
Brand Name:Siemens Sysmex CS-2100i Automated Blood Coagulation Analyzer
Model:Catalogue number 10488062
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Sysmex Corporation
Issue:Under certain circumstances an issue with an irregular curve that has not been flagged accordingly may lead to an erroneousdly increased result with a Factor V111 Chromogenic assay.
Follow-up communication
The manufacturer has issued a new protocol disc version with new and enhanced assay applications for Sysmex CS-2000i/CS-2100i Systems. This also includes a new protocol disc version with new and enhanced assay applications for Sysmex CS-2500 Systems and on Sysmex CS-5100 systems.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:10/7/2018
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