Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16323
Brand Name:Philips HeartStart MRx Monitor/Defib
Model:Model Numbers: M3535A, M3536A, M3536J, M3536M, M3536M5, and M3536MC
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Brand Name:Philips Heartstart MRx Monitor/Defib
Model:
Affected:
Software version:
Recalling Organisation:Laerdal (New Zealand) Ltd
79 Apollo Drive
Rosedale
Auckland 0632
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The ECG trunk cable and connector block of the MRx could be susceptible to accelerated wear, which could result in an interrupted ECG signal. Interruption of the ECG signal can cause:
* Loss of demand mode pacing
* Inability to perform synchronized cardioversion with paddles
* Disruption of leads ECG monitoring, which could delay appropriate treatment
Defibrillation, fixed mode pacing, ECG monitoring via pads/paddles, and other monitoring functions are not impacted by this issue.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:7/3/2014
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