Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16323 |
| Brand Name: | Philips HeartStart MRx Monitor/Defib |
| Model: | Model Numbers: M3535A, M3536A, M3536J, M3536M, M3536M5, and M3536MC |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Brand Name: | Philips Heartstart MRx Monitor/Defib |
| Model: | |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Laerdal (New Zealand) Ltd 79 Apollo Drive Rosedale Auckland 0632 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The ECG trunk cable and connector block of the MRx could be susceptible to accelerated wear, which could result in an interrupted ECG signal. Interruption of the ECG signal can cause: * Loss of demand mode pacing * Inability to perform synchronized cardioversion with paddles * Disruption of leads ECG monitoring, which could delay appropriate treatment Defibrillation, fixed mode pacing, ECG monitoring via pads/paddles, and other monitoring functions are not impacted by this issue. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/3/2014 |





