Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16286 |
| Brand Name: | Philips HeartStart MRx Monitor/Defib, Lithium Ion Batteries |
| Model: | Models: M3538A Revision J |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Brand Name: | Philips Heartstart MRx Monitor/Defib, lithium ion batteries |
| Model: | Model: M3538A |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Laerdal (New Zealand) Ltd 79 Apollo Drive Rosedale Auckland 0632 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The Philips HeartStart MRx Monitor/Defibrillator, when operating on battery power only, may experience an unexpected shutdown if exposed to elevated levels of electromagnetic interference from RF energy sources. Examples of equipment that can cause electromagnetic interference are medical devices, cellular products, information technology equipment and radio/television transmissions. |
| Recall action type: | Recall |
| Recall action: | Product to be exchanged |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/2/2014 |





