Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16286
Brand Name:Philips HeartStart MRx Monitor/Defib, Lithium Ion Batteries
Model:Models: M3538A Revision J
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Brand Name:Philips Heartstart MRx Monitor/Defib, lithium ion batteries
Model:Model: M3538A
Affected:
Software version:
Recalling Organisation:Laerdal (New Zealand) Ltd
79 Apollo Drive
Rosedale
Auckland 0632
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The Philips HeartStart MRx Monitor/Defibrillator, when operating on battery power only, may experience an unexpected shutdown if exposed to elevated levels of electromagnetic interference from RF energy sources.
Examples of equipment that can cause electromagnetic interference are medical devices, cellular products, information technology equipment and radio/television transmissions.
Recall action type:Recall
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/2/2014
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