Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16283 |
| Brand Name: | Philips HeartStart MRx Monitor/Defibrillator |
| Model: | Models: M3535A, M3536A, M3536J, M3536MC |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Brand Name: | Philips Heartstart MRx Monitor/Defib |
| Model: | Models: M3535A, M3536A, M3536J, M3536MC |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Laerdal (New Zealand) Ltd 79 Apollo Drive Rosedale Auckland 0632 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | A component of the MRx Processor Board may be susceptible to damage from electrostatic discharge (ESD). Damage to these components can disrupt ECG and SpO2 functionality leading to an inability to perform: " Demand mode pacing " 12 lead ECG acquisition and analysis " ECG monitoring via leads " Pulse oximetry (SpO2) The presence of this condition will be displayed on the Ready For Use (RFU) indicator as a solid Red X with periodic audio chirp. Defibrillation, fixed mode pacing, ECG monitoring via pads/paddles, and other monitoring functions are not impacted by this issue. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/2/2014 |
