Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16240 |
| Brand Name: | Raystation RaySearch therapy treatment planning system |
| Model: | |
| Affected: | |
| Software version: | Versions: 2.0, 2.5, 3.0, 3.5, 4.0 |
| Recalling Organisation: | CARSL Consulting 30 Fulford Road Havelock North 4130 Hastings |
| Contact Information: | 09 238 3447 |
| Manufacturer: | RaySearch Laboratories AB (publ) |
| Issue: | The manufacturer advises there is an issue with the dose calculation in specific versions of the RayStation software. The error appears in some situations for bolus/external/fixation/support structures that are outside the image stack but covered by the dose grid. When converted to dose grid structures they are cut off at the image stack boundaries (first and last slice) in the inferior-superior direction. For a bolus/external/fixation/support structure this means that the part outside the image stack does not contribute to the density distribution and the dose calculation will be affected. Only structures before the first slice or after the last slice are affected, not structures outside the image stack in the anterior/posterior/left/right direction. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/2/2014 |
