Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16227
Brand Name:Kodak 2100 and 2200 Intraoral X-ray System
Model:Kodak 2100 & 2200 Intraoral X-Ray System
Affected:Manufactured in China between May 2008 and April 2010
Software version:
Recalling Organisation:Carestream Health New Zealand Ltd
c/- Quigg Partners
Level 7, 28 Brandon St
Wellington
Contact Information:021 977 215
Manufacturer:Carestream Health Inc (HCIS)
Issue:The manufacturer advises that it has received advice that there were five incidents overseas where an early failure of the device occurred where pivot/bracket of the arm broke allowing the arm to drop to 90°. The failure is not immediate and would be noted by the user as part of the routine maintenance inspection, before the arm can fall. Should the arm fall, there is a risk of injury by impact to the patient or user.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Healthcare Professional
Date Commenced:14/2/2014
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