Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16198 |
| Brand Name: | Cardiac Science Powerheart G5 Automated External Defibrillators |
| Model: | Model: G5A-31A |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Paragon Care Group New Zealand Limited 69 Elizabeth Knox Place Glen Innes AUCKLAND |
| Contact Information: | 0508 654 258 |
| Manufacturer: | Cardiac Science Inc |
| Issue: | Cardiac Science has determined certain Powerheart G5 Automatic External Defibrillators (AEDs) shipped between June 21, 2012, and March 1, 2013, may have been manufactured with a defective electrode connector. Some of these G5 AEDs have been found with missing spring contacts in the Electrode Connector Assembly. When the spring is missing, the AED may not recognise that the pads have been placed on the patient during a rescue attempt. The AED voice prompts will progress until they reach the Pads placement (peeled) step. At that point the AED will, regardless of whether the pads are placed onto the patient's chest or not, continuously repeat "Place pads firmly onto patient's chest..." After 2 minutes, the pad placement prompting will time out and the AED will begin CPR mode. If the issue occurs, the AED may not be able to deliver therapy during a rescue attempt and may affect resuscitation of the patient. This could lead to serious adverse health events or death. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Public Recall |
| Date Commenced: | 19/2/2014 |
