Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:16045
Brand Name:Agfa IMPAX RIS
Model:
Affected:
Software version:Version 5.8 and higher
Recalling Organisation:Cass Medical Limited
803 Paparata Road
Bombay
SOUTH AUCKLAND
Contact Information:0800 66 77 80
Manufacturer:Agfa-Gevaert NV
Issue:When batch printing is used for patient reports in QDoc, incorrect patient or referring physician information may be printed on reports. This issue occurs when the Microsoft Word background printing mechanism is used to send/spool to the printer.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/1/2014
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