Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 16028 |
| Brand Name: | Siemens Artiste syngo RT Therapist (RTT) Software |
| Model: | |
| Affected: | |
| Software version: | Version 4.3 |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | There is a potential safety issue when using the "In-session resumption" feature of the syngo RT Therapist 4.3 software. This feature allows for one or more partially delivered beams to be re-delivered to make up for the deficit in total Monitor Units (MU) planned for delivery. In a rare scenario in which several conditions are fulfilled, the system will send the already treated beam again to the control console of the linear accelerator for full delivery. This will result in a greater dose being delivered than was planned. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/1/2014 |
