Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 15857 |
| Brand Name: | Siemens Somatom Computed Tomography System |
| Model: | Definition, Flash, Edge, AS |
| Affected: | |
| Software version: | Syngo version CT2012B or CT2013B |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Brand Name: | Siemens syngo CT Software |
| Model: | |
| Affected: | |
| Software version: | Syngo version CT2012B and CT2013B |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | If the function "Auto save last displayed images as key images" is activated during an interventional procedure, the software configuration allows conflicting access to the CT system image database. In such situations a system display freeze might occur. Normal interaction with the system is then no longer possible. No error message is issued and only a system restart resolves the problem. In case of a sudden system display freeze the interventionalist will potentially not immediately recognize the malfunction and continue the interventional procedure. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 11/12/2013 |
