Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:15638
Brand Name:Siemens ADVIA Chemistry Systems software
Model:Models: ADVIA 1200, 1650, 1800, 2400
Affected:S/W Versions; V2.00, V2.01 (1200), V3.52, V4.01 (1650), V2.01 91800), V4.01 (2400)
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:The manufacturer has confirmed that three issues have been identified where the system may pass calibration and QC, when it should not.
These include Auto-Calibration with flagged system related errors, Auto-Calibration with a lot change and reagent pack switching mid-calibration or mid-QC. Users are being advised when any of the three situations occur, to perform the calibration or QC again.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/11/2013
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