Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 15506 |
| Brand Name: | Biomerieux Vitek MS Instrument |
| Model: | |
| Affected: | All instruments with a Serial Number lower than #50039, Serial Number #50050, or Serial Number greater than #60000 |
| Software version: | |
| Recalling Organisation: | BioMerieux New Zealand Ltd Suite 4, The Business Connection Office 2 Kalmia Street Auckland 1544 |
| Contact Information: | 0800 284 825 |
| Manufacturer: | Kratos Analytical Ltd |
| Issue: | The VITEK MS instrument is equipped with a Transient Recorder (TR) Board associated with a specific firmware. This association is used to compute the time of flight of detected ions. Some issues have been reported when firmware version 3.13 was installed on systems equipped with the old TR Board (ref. 6200350). Extensive testing has proven that firmware 3.13 may potentially cause an instrument to freeze or hang during acquisition when installed with the old TR board, with a risk of repeated results for different spots. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 2/10/2014 |
