Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 15494 |
| Brand Name: | Siemens Dimension Vista 400 & 1500 UDM Flex Assignment |
| Model: | SMN 10488224 & 10444802 |
| Affected: | Version: Vista SW Version 3.5.1 and below |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare Diagnostics Inc |
| Issue: | Siemens Healthcare Diagnostics has confirmed that under a rare set of conditions when utilizing the Routine Inventory screen to enter a User Defined Method (EMPTY) Flex the system may assign the User Defined Method Flex to a different Flex that is currently in inventory on the system, and then use the incorrect Flex cartridge to process the user defined method. Investigation of the issue has determined that this error will only occur if the Assign Empty Reagent Cartridge window has been left open and the Flex inventory on the system changes. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/10/2013 |
