Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:15359
Brand Name:Siemens Artis Imaging Systems
Model:Catalogue Numbers: 10094141, 10094143
Affected:Version: VC1x software
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:Under certain conditions, x-ray release on Artis system version VC1x may get blocked. This potential malfunction will only occur if a) the system is ready for operation, and b) the C-arm was moved into the “Patient Transfer Position” for patient transfer (in this position x-ray is blocked), and c) at the same time the C-arm is in “Patient Transfer Position”, a hardware failure in the Image Acquisition System is occurring. Even if the C-arm is moved out of the “Patient Transfer Position” (the problem with the IAS was solved by the system itself), x-ray remains blocked.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/9/2013
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