Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:15353
Brand Name:Philips BrightView XCT Imaging System
Model:Product Code: 882482 & 882454
Affected:All serial numbers
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Radiation Oncology Systems
Issue:Philips received a report from the field that the FPD failed to remain securely latched in the stowed position.
A system WARNING message appeared warning the user that the FPD was unlatched. By design, the unlatching of the FPD caused the system to activate the e-stop. In an attempt by the operator to clear the warning message while in the 0 degree position, the FPD released from the stowed position.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:16/9/2013
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