Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:14856
Brand Name:GE Infinia Nuclear Medicine Systems
Model:All Infinia systems manfactured from 2003 to 2013; all VG and VG Hawkeye systems manufactured from 1996 to 2003; all Helix systems manfactured from 1992 to 1996
Affected:
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems Functional Imaging Haifa
Issue:Following an incident at a medical centre in the United States a patient died due to injuries sustained while being scanned on an Infinia Hawkeye 4 system. The cause of the incident is under investigation. Users are recommended to ensure;
1/ Only qualified service personnel maintain the equipment
2/ That Preventative Maintenance procedures are conducted according to the documented schedule
3/ All users re-review the safety chapter sections of the system manual
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:19/6/2013
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