Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:14469
Brand Name:Siemens Dimension Vista Hemoglobin A1c (HbA1c) Flex reagent cartridge
Model:K3105A
Affected:Lots: 12072AA, 12150AA, 12248AA, 12086AA, 12191AA, 12261AA, 12107AA, 12212AA, 12282AA, 12128AA, 12226AA, 12303AA
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:There are two issues with HbA1c:
(1) Customers have been experiencing a higher frequency of “above assay range” flags on patient samples with the Vista HbA1c method.
(2) Some customers have experienced a high bias on patients' samples and US CAP survey samples (2012 GH2-B) with the Vista HbA1c method.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/4/2013
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