Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:14461
Brand Name:Roche Cobas e602 Module
Model:Cobas 3602 module
Affected:All serial numbers
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Hitachi High Technologies
Issue:The manufacturer advises that under certain conditions a sample will be automatically diluted using an incorrect diluent if there is more than one diluent type onboard at the time.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/4/2013
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