Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:14036
Brand Name:Siemens SOMATOM Computed Tomography Systems
Model:SOMATOM CTs equipped with software syngo CT2010A, syngo CT2010B, syngo CT2011A and syngo CT2012B
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens AG
Issue:The problem may occur during the process of 3D recon job planning and editing within the “Examination” card while the “Preview Image” functionality is activated: when switching then to another recon job the system might sporadically hang up.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/12/2012
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