Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 13930 |
| Brand Name: | Natus Medical Olympic Cool Cap System |
| Model: | Catalogue 60010 |
| Affected: | All serial numbers |
| Software version: | |
| Recalling Organisation: | Scanmedics Pty Ltd |
| Contact Information: | |
| Manufacturer: | Natus Medical Incorporated |
| Issue: | The Olympic Cool-Caps' Control Module may experience a frozen screen during treatment. When this occurs, the on-screen information remains on display, but the system is not providing cooling treatment to the infants. The visible clock displayed at the upper right-hand corner of the screen stops displaying. The power supply failure can happen without prior indication and results in the unavailability of the system to begin or continue cooling treatment. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/12/2012 |
