Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:13924
Brand Name:Philips IntelliVue Information Centre, audio cable
Model:All PIIC and PIIC iX products using Hewlett Packard rp5800 PCs
Affected:All PIIC and PIIC iX products using Hewlett Packard rp5800 PCs
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:An internal audio cable connector may have diminished retention force due to damaged contacts. This diminished retention force may lead to intermittent or loss of audible alarms.
Recall action type:Correction
Recall action:Product to be exchanged
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/12/2012
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