Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 13846 |
| Brand Name: | Philips DigitalDiagnost X-Ray System with Eleva software |
| Model: | |
| Affected: | Version 2.1.3 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | The manufacturer notes that under certain conditions when an image is rotated the electronic side markers (left/right) may appear on the wong image side. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 27/11/2012 |





