Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 13715 |
| Brand Name: | Roche cobas c702 Module |
| Model: | c702 |
| Affected: | All versions |
| Software version: | |
| Recalling Organisation: | Roche Diagnostics (NZ) Ltd 15 Rakino Way Mt Wellington AUCKLAND 1644 |
| Contact Information: | 0800 363 622 |
| Manufacturer: | Roche Diagnostics GmbH |
| Issue: | The manufacturer advises there is potential for a mismatch between reagent probe positioning on the cobas c 702 and the aspirated reagent volumes to occur in rare instances and may affect patient and control recovery. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 29/10/2012 |
