Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 13467 |
| Brand Name: | Siemens Artiste Linear Accelerator with Syngo RT Therapist & Syngo RT Oncologist |
| Model: | |
| Affected: | Ver 4.2 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | The manufacturer advises that as a consequence of an incompatibility of mixes software versions an incorrect offset may be applied for patient positioning and thys may result in dose being delivered to the wrong location. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/9/2012 |
