Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 13438 |
| Brand Name: | Philips Heartstart MRx Monitor/Defib |
| Model: | M3536A |
| Affected: | Manufactured between 17-Apr-2012 and 8-May-2012 |
| Software version: | |
| Recalling Organisation: | Laerdal (New Zealand) Ltd 79 Apollo Drive Rosedale Auckland 0632 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | Due to corrupt data card some HeartStart MRx defibrillator/monitors manufactured between 17-Apr-2012 and 8-May-2012 may have incomplete 12 lead program files, and if so will present the following behaviour: 1/ Device cannot analyse a 12 lead ECG report. Due to this a user cannot view, print or transmit a 12 lead ECG. 2/ A message "Cannot Analyse ECG' is displayed on the MRx when an attempt to acquire a 12 lead report is made. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 3/9/2012 |
