Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:13427
Brand Name:Philips Heartstart MRx Monitor/Defib
Model:M3535A, M3536A, M3536M4, M3536M5, M3536M6
Affected:Multiple
Software version:
Recalling Organisation:Laerdal (New Zealand) Ltd
79 Apollo Drive
Rosedale
Auckland 0632
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:Certain HeartStart MRx monitor/defibrillators were manufactured with compromised components within the time frames of July 12, 2011 through September 2, 2011 and January 19, 2012 through May 22, 2012.
May present the folowing behaviours:
A. In AED mode the MRx experiences difficulty interpreting pads ECG waveforms and may incorrectly analyze the waveform (potential for inappropriate therapy) or fail to anlyze the waveform.
B. in Manual mode the user may have trouble interpreting the pads ECG waveform and determining whether or not to deliver therapy. In addition the MRx may provide erroneous alarms or indicate an asystolic rhythm when paddles are not in patient cntact.
C. If CPR meter is in use, users may not get an accurate impedance derived ventilation feedback.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:31/8/2012
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