Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:13319
Brand Name:GE Dash 3000/4000/5000 Patient Monitor
Model:
Affected:Ver 6.0 & higher
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems Information Technologies Inc
Brand Name:GE DashPort 2 Patient Monitor
Model:
Affected:Serial Numbers containing "SE5"
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems Information Technologies Inc
Issue:The manufacturer had advised that there are several potential issues with the Dash 3000/4000/5000 patient monitors;
1/ Dash stops communication on the Unity Network resulting in loss of monitoring at the centra station
2/ Dash displays distorted ECG waveform in combination monitoring mode
3/ Dash incorrectly becomes Time Master on the Unity Network
4/ Dash date reverts to 1993
5/ DashPort 2 stops communicating on the Unity Network resulting in loss of monitoring at the central station
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/8/2012
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