Revised: 12 June 2023
About Medsafe
Contacting Us
Medsafe | |
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Postal address: | Medsafe New Zealand Medicines and Medical Devices Safety Authority PO Box 5013 Wellington 6140 |
Street/Courier address: | Medsafe Ministry of Health Ground Floor Reception 133 Molesworth Street Thorndon Wellington 6011 |
Telephone: | (04) 496 2000 |
Internet address: | www.medsafe.govt.nz |
For general enquiries or feedback: | askmedsafe@health.govt.nz |
For general medicine application queries: | medsafeapplications@health.govt.nz |
For medical device or WAND related queries: | devices@health.govt.nz |
For product complaints or to contact the Product Safety Team: | recalls@health.govt.nz |
For committee queries: | committees@health.govt.nz |
For medicine safety: | medsafeadrquery@health.govt.nz |
For clinical trial queries: | askmedsafe@health.govt.nz |
For dietary supplement queries: | dietarysupplements@health.govt.nz |
For importing queries: | medclearance@health.govt.nz |
For Good Manufacturing Practice queries: | GMP@health.govt.nz |
For datasheets and cmi: | datasheet.cmi@health.govt.nz |
For media queries: | media@health.govt.nz |
For section 29 and unapproved medicine queries: | section29@health.govt.nz |
For medicine control queries: | medicinescontrol@health.govt.nz |
For invoice remittance: | receivables@health.govt.nz |
For EFT Setup: | eft@health.govt.nz |
For COVID-19 response queries | customerservice@health.govt.nz |
Investigation and Enforcement Team | |
Postal address: | Medsafe PO Box 7772 Victoria Street West Auckland 1142 |
Email: | medclearance@health.govt.nz |