Revised: 12 June 2023

About Medsafe

Contacting Us

Medsafe
Postal address: Medsafe
New Zealand Medicines and Medical Devices Safety Authority
PO Box 5013
Wellington 6140
Street/Courier address: Medsafe
Ministry of Health
Ground Floor Reception
133 Molesworth Street
Thorndon
Wellington 6011
Telephone: (04) 496 2000
Internet address: www.medsafe.govt.nz
For general enquiries or feedback: askmedsafe@health.govt.nz
For general medicine application queries: medsafeapplications@health.govt.nz
For medical device or WAND related queries: devices@health.govt.nz
For product complaints or to contact the Product Safety Team: recalls@health.govt.nz
For committee queries: committees@health.govt.nz
For medicine safety: medsafeadrquery@health.govt.nz
For clinical trial queries: askmedsafe@health.govt.nz
For dietary supplement queries: dietarysupplements@health.govt.nz
For importing queries: medclearance@health.govt.nz
For Good Manufacturing Practice queries: GMP@health.govt.nz
For datasheets and cmi: datasheet.cmi@health.govt.nz
For media queries: media@health.govt.nz
For section 29 and unapproved medicine queries: section29@health.govt.nz
For medicine control queries: medicinescontrol@health.govt.nz
For invoice remittance: receivables@health.govt.nz
For EFT Setup: eft@health.govt.nz
For COVID-19 response queries customerservice@health.govt.nz 
Investigation and Enforcement Team
Postal address: Medsafe
PO Box 7772
Victoria Street West
Auckland 1142
Email: medclearance@health.govt.nz

 

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