Medsafe Logo
Hide menus
Show menus

Information for Consumers

Revised: 12 May 2017

Information that everyone should know about medicines and medical devices including updates on staying safe and healthy.


Things you should know

12 May 2017 Monitoring Communication Direct-acting antiviral (DAA) regimens and liver failure
24 March 2017 Monitoring Communication M² logo Animas Vibe Insulin Pump and Blood Glucose Analyser - ongoing issues with screen fade, cracked battery casing and other issues. 
24 March 2017 Alert Communication Andrographis paniculata – potential risk for allergic reactions
13 March 2017 Monitoring Communication M² logo Viekira Pak and Viekira Pak-RBV – Possible effects on blood glucose control when used in patients with type 2 diabetes
2 March 2017 Monitoring Communication M² logo Possible risk of hypothyroidism in infants exposed to iodine-containing contrast agents added to the medicines monitoring scheme
2 March 2017 Educational Material Hydroxychloroquine - what you can expect when starting treatment (PDF 264 KB, 2 pages)
8 February 2017 Consumer Information Medicines for Gout (PDF 249 KB, 2 pages)
2 February 2017 Educational Material Gardasil 9 Questions and Answers
1 December 2016 Safety Information Guidance for Pharmacists Dispensing Prescriptions for Span-K
17 October 2016 Update to Monitoring Communication M² logo Ticagrelor (Brilinta) and a possible association with depression / suicidality added to the Medicine Monitoring scheme
29 August 2016 Alert Communication Detachable Wall Plug for AC Power Adapter supplied with Medela Breast Pump Powered
1 August 2016 Alert Communication Quickie Q7 Wheelchair (Model ER14) manufactured between 1 September 2009 & 27 November 2013. (Backrest Bracket Damage)
6 July 2016 Consumer Information Can I take St John's wort with other medicines? (PDF 244 KB, 1 page)


Education and Information

How medicines and medical devices are regulated in New Zealand

Mail Order Medicine

Importing Medicines

Guidance on importing medicines for personal use.



Safety related information on medicines and medical devices including recalls, early warnings and adverse reactions.


Making a Complaint

What to do if you think you have received the wrong or defective medicine or medical device.


Consumer Information Leaflets

Information for consumers on medicines, medical devices and medical conditions.

If you have a question that is not answered by the information on these pages please contact us at

You can also subscribe to receive a list of changes to Medsafe's website by email.

0 1 2 4 5 6 7 9 [ /