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Safety Information

Trans-Tasman Early Warning System — Alert Communication

Quickie Q7 Wheelchair (Model ER14) manufactured between 1 September 2009 & 27 November 2013. (Backrest Bracket Damage)

1 August 2016

Products Affected
Information for consumers and caregivers
Reporting
How to report adverse events

Description

It is possible that over time and under some usage conditions, the backrest brackets may break and detach from the chair frame.

If a backrest bracket breaks and goes unnoticed by the user or caregiver, there is a risk that the occupant could fall out of the seat and sustain injury to the head or lower back.

Ebos Healthcare is recalling all affected wheelchairs to replace the backrest brackets.

Products Affected

Product name Model Serial Number
Sunrise Medical Quickie Q7 Wheelchair ER14 R4-007239 to R4-022394



Information for consumers and caregivers

  • If you are using a Quickie Q7 Wheelchair please check the serial number.
  • The serial numbers of the affected wheelchairs can be found on the seat frame, under the seat sling, on a silver sticker. 
  • If your wheelchair has a serial number within the range R4-007239 to R4-022394 and you have not already been contacted about this issue, you need to contact Ebos Healthcare on 0800 105 501.
  • You need to check the backrest bracket for breakage and wear.
  • If the wheelchair is used with a faulty backrest bracket there is a chance you could fall out of the seat and sustain injury to the head or lower back.

Picture of Bracket

 

Reporting

Those with Quickie Q7 wheelchairs that are within the scope of this recall and who have not already been notified of this issue, should contact Ebos Healthcare on 0800 105 501.

 

How to report adverse events

Email devices@moh.govt.nz
Fax 04 819 6806
Online Submit a Medical Device Incident Report (Word 104 KB, 3 pages)
Post Compliance Management Branch, Medsafe, PO Box 5013, Wellington 6415


Medsafe cannot give advice about an individual’s medical condition.  If you have any concerns about a medicine you are taking Medsafe encourages you to talk to your healthcare professional.

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